There is no telephone number available

There is no telephone number available

Hi I am Eva,
There are some good things to tell about this dating site and some aspects that I think need improvement.

Pros
The site is well laid out and easy to use. In addition, the site comes across as very reliable and I come into contact with profiles of people who really exist. On some dating sites this is not the case and the profiles are not from real people. For a person over 60, who wants to get in touch with another genuine person to grow old together, a site that has genuine profiles is really useful. Hence, I am very satisfied with the site's dating services.

Cons
I'm just not completely satisfied with the customer service. I made a payment and something went wrong while transferring my money. Of course I immediately wanted to speak to someone to rectify this, but on the site I did not find a phone number for customer service. Fortunately, there was an online contact form available which I filled in and sent to customer service. I had to wait a day for a reply, but via this form the customer service employees helped me very well. Maybe an idea to work on a telephone customer service in the future, especially for people over 60 that is very useful.